# Manage billing (/en/docs/platform/billing/manage-billing)



Billing is handled in the Stripe customer portal. To open it:

1. Go to **Settings** > **Billing**.
2. Select **Manage billing**.

Only the workspace **Owner** sees the control, and it appears once the workspace has a Stripe customer, which the workspace gets at its first checkout.

## Actions in the Stripe portal [#actions-in-the-stripe-portal]

The portal handles the following:

* Update or replace the payment method
* Change plan, once you already have a subscription
* Download invoices
* Cancel the subscription

Cancellation exists only in the portal. There is no cancel button in CentralCSP.

## Invoices [#invoices]

The billing page also lists invoices directly, with **View** for the hosted Stripe page and **PDF** for the file. Statuses are Draft, Awaiting payment, Paid, Uncollectible, and Void.

The list comes straight from Stripe and pages forward only, so there is no total count.

## Subscription states to recognize [#subscription-states-to-recognize]

A subscription reports one of these states:

| State                   | What it means                                                       |
| ----------------------- | ------------------------------------------------------------------- |
| **Trialing**            | Trial running, with the first payment at the end unless cancelled   |
| **Active**              | Normal                                                              |
| **Past due, Unpaid**    | A payment failed, so fix the payment method in the portal           |
| **Canceled**            | Access continues until the date shown, then report collection stops |
| **Incomplete, Expired** | Checkout did not finish                                             |

**Past due** is the one to act on. A banner warns you, and if it is not resolved, report collection stops.

## Cancellation [#cancellation]

You keep access until the end of the paid period, shown as **Access until**. After that, report collection stops.

The workspace and its data remain, and you can subscribe again. To remove everything, delete the workspace, which also cancels the subscription.

## Next steps [#next-steps]

* [Usage](/en/docs/platform/billing/usage)
* [Billing overview](/en/docs/platform/billing)
